Terms of Sale

• We accept Major Credit Card via Authorize.net secure online payment gateway.

Product Return Policy

• Customer who order our handcrafted personalized Sculpture must notify Microtoonz.com no later than 24 hour upon receiving your order if the item is damaged.  If 24 hours expires Microtoonz does not hold responsibility of damaged item.
• Returns are not accepted.
• If Your order is damaged. Please notify microtoonz at 781 241 4743
• As these are all custom items, you cannot exchange, cancel, refund or return any order.
• All fees for shipping are the responsibility of the purchaser. All damage item must be preauthorized. Please do not mail the merchandise back without first contacting Microtoonz.com at sales@microtoonz.com

Shipping Times

• Normal shipping time is 2 to 4 weeks,
  
• Rush order is available for an additional rush order fee of $50.
  
• Rush order will be shipped in 10 business days.

• Sometimes situations arise that are out of our control. Among the most common is damaged merchandise through shipping. In the case that your order, in whole or in part, is damaged by the carrier it has to be claimed with that carrier. We will replace defective merchandise but cannot be held liable for the actions of the freight carrier.
  

• International shipping will be charged base on delivery country rate. Please call us for an international shipping charges.

• California sales tax of 8.25% will be charge to all California resident customers.